Privacy Policy

The rules (EU) 2016/679 on protection of personal data, establishes a new approach to the control and processing of personal data. We have reviewed and adapted our privacy policy to the new requirements and we want to offer greater information and transparency in relation to the processing of personal data.

Ecoterrae is responsible for the treatment of the personal data of its users and clients, as well as the data that may be collected through the website.
 
Ecoterrae informs website users about its policy regarding the treatment and protection of personal data of users and clients that may be collected by browsing or contracting services through its website.

Purpose of data processing.

Your personal data is collected for the purpose of providing and maintaining the contractually agreed services as well as being able to inform you about new products and services.

The processing of the data that you provide us through the forms on the website www.ecoterrae.com will be governed by this same privacy policy.

The operations, procedures and technical procedures that are carried out in an automated or non-automated manner and that enable the collection, storage, modification, transfer and other actions on personal data are considered personal data processing.

Ecoterrae will proceed to process personal data in a lawful, fair, transparent, adequate, relevant, limited, accurate and up-to-date manner.

Data collected for the provision of a service

The personal data that you provide us for the provision of a service will be the minimum required to be able to prepare the contract as well as to be able to offer you the services that you contract and for compliance with legal obligations.

The data will be kept for the legally established periods.

Data collected for the information request through the web form.

The personal data collected through the web form for requesting information is intended to send commercial information about our products and services.

The processing of the data in this case is legitimized by the express consent that you give us when accepting the sending of the information provided through the form.

Exercise of rights

In accordance with the rights conferred by Regulation (EU) 2016/679 on the protection of personal data, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your data by directing your request to the indicated postal address or email info@ecoterrae.com.

To exercise your rights you must identify yourself by presenting your ID.

Recipients

Ecoterrae informs users that their personal data will not be communicated to third parties, with the exception that said data communication is covered by a legal obligation or when the provision of a service implies the need for a contractual relationship with a data processor. . In the latter case, the recipients of your data may be group companies, financially sound companies (in the case of non-payments, communicated through the procedures and guarantees established by current regulations) as well as certain data processors necessary for the correct provision. of services).

Ecoterrae maintains strict selection criteria for data processors and is contractually committed to each one to comply with and enforce the established obligations regarding data protection.

Data variation

As long as you do not inform us otherwise, we will understand that the data has not been modified and that you agree to notify us of any variation.

For any claim you can contact Ecoterrae. You can also contact the Spanish Data Protection Agency. www.aepd.es.